Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French
        • All phone plans
        • Bring your own phone plans
        • SIM points of sale
        • Activate my SIM
        • Network & Coverage
        • Roaming & Travel add-ons
        • Why choose Fizz
        • All phones
        • Samsung
        • Google
        • Refurbished phones
        • Phone plan deals
        • Financing with Affirm
  • Fast & Fair

    High-performance Internet made affordable. Everything's included. Goodbye hidden fees.

    Find your plan
      • Home Internet plans
      • What speed do I need?
      • Home Internet equipment
      • Move or pause your service
      • Optimize your Wi-Fi
  • Your TV. Your way.

    Pick the channels you actually watch. No premium fees, no surprises.

    Build your plan
      • TV & Internet bundles
      • TV plans
      • Sports packages
      • What's on TV
      • Fizz TV app
      • Compatible devices
  • The smart choice.

    Simple plans, fair prices and built-in features that matter. All designed with you in mind.

    Explore the benefits
      • Loyalty rewards
      • Referral bonuses
      • Data rollover
      • Data gifting
      • Our story
      • Member reviews
  • Question?

    Our FAQ covers just about everything. Give it a search.

      • Chat
      • FAQ
      • Forum
      • Status of our services
      • Mobile
      • Phones
      • Internet
      • TV
QC | EN
  • EN
  • FR
Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop Phone plan deals Preloved phones Financing with Affirm Samsung Google
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers

Breadcrumb

  1. Solutions
  2. Home

Portability

Portability

Search in the Portability section

Most frequently asked questions

How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...


I’m having problems transferring my current phone number to Fizz. Why? What can I do?

Note that a number transfer cannot be done on a line that is already active with Fizz. In other words, if you already have a Fizz plan, porting a...


How do I identify my account number to transfer my number to Fizz?

If you are following the process of transferring your current phone number to Fizz, the table below outlines the account number formats used by...


How do I unsubscribe from Fizz Mobile?

If you wish to unsubscribe from Fizz Home Internet, go here : How do I unsubscribe from Fizz Home Internet? Before we say our farewells, let's check a...


Frequently topics on Community Hub

Can I use my sim card in a portable LTE device?

I am wondering if I can use my sim card in a portable LTE router and add data to that sim?

5
15

Portable Modem

HiI want to inquire about the modem if you can provide a portable wifi modem for home plan or you have other options. Thanks

4
15

Is it possible to use Fizz with a Portable Hotspot?

I would like to buy a data plan from Fizz and use it with a portable HotSpot device. If I have device open to all providers, would this work?

4
13

Magicjack number portability

Just ordered my SIM. I want to port over my MagicJack number. I know Fizz says it can’t port over VOIP numbers, but when I checked for eligibility wit...

2
11

After 2 weeks of communication with Fizz and Fido, to make a portability, I'm exhausted. I feel like

Why after 7 times of portability try by Fido my number is blocked by Fizz!?? Fido says there this message appears each time: The client plan is not ac...

3
4

Show more discussions
Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • Preloved phones
  • Financing with Affirm
  • Samsung
  • Google
Internet
  • Internet plans
  • Moving
TV
  • TV+Internet plans
  • TV plans
  • TV content
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
  • Current offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2026
  • EN
  • FR

OpenID Connect login