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Most frequently asked questions

What’s the My Rewards program?

The My Rewards program allows you to earn rewards for every dollar you spend with us. You also move along in the program when you participate in the...


What do I receive with the My Rewards program?

Why activate your upgrades? Leaving your upgrades inactivated is like leaving money on the table. EACH MONTH. Watch our video and see how easy...


Frequently topics on Community Hub

Upgrading iPhone - What about the SIM?

Hi all.I intend to upgrade my current iPhone (Model 11, has one physical SIM slot) to an iPhone 17 which has NO physical SIM slot, just eSIM.Can this ...

3

Glitch in upgrade being applied?

Have an account that has upgrade pending since a few months now. I forgot about it but is this a normal occurrence? On the chat with support as I writ...

1

wish I could consolidate upgrades

I have 2 upgrades of 250mb each and I need to trade them for 1 upgrade of 500mb. ;-)

7

Going from 250mb upgrade to 500mb upgrade

As the title says, I have just hit level 2, and I wanted to change the 250mb upgrade to the 500mb upgrade. The first thing I tried was to click the a...

7

How does $1 upgrade work?

I applied $1 upgarde to my plan and is still pending. How does it work? There are 3 spoaced udner upgrade. Under this is reads Activate or Modify. Wha...

9

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